Usability Testing

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Do users have a satisfying experience with your software or Web application, or do they find it cumbersome to use and frustrating? Rely on Testware's usability testing services to address these issues and help you to release a highly usable application.

What is Usability Testing?

Usability testing involves testing a software or Web application as it will be used in the real world to assess several factors, including:

Does application functionality match the user's needs?
Is the application easy to learn?
How easy is it for the user to accomplish tasks with the application?
Is the application tolerant of errors?
Is it easy to remember how to use the application, or must the user "retrain" herself every time she uses it?
Does the application do what the user expects?
Does the user enjoy using the application, or does he/she become easily frustrated by it?

Ways to quantify usability include measuring

the number of mistakes users make
how long it takes for users to learn the application's distinct functions/features
how repeatable users' experiences are
the users' satisfaction levels

Testware's Usability Testing Services

Testware's usability testing services include:

Usability test strategy development
Use case development and execution
Usability test execution
Usability test results reporting

Benefits

Insure against poor usability. An application packed with the latest and greatest leading-edge features and functions won't enjoy success in the marketplace unless it's highly usable. Systems characterized by poor usability frustrate users and reduce productivity. Testware will integrate usability tests into your development process to find and eliminate usability problems early in the cycle.

Test iteratively to cost-effectively eliminate usability issues. It's usually not possible to design a highly usable system in one shot. Usability issues that are found in one release must be addressed and fixed, then retested in the next release. Waiting until development is nearly complete to address usability can be expensive, especially if significant changes are required to fix problems. Let Testware help you integrate an iterative usability testing process into your development efforts to avoid this costly mistake.

Leverage Testware's testing experience. We've tested a wide variety of software and Web applications on a wide variety of operating environments in a broad range of industries. We've probably already seen a large percentage of the usability mistakes you are making in your system. ;-) Leverage Testware's collective experience to jump-start your usability testing and rapidly produce results.

To bring the benefits of Testware's usability testing services to your organization, or to discuss which of our packages, services or testing training courses are best suited to your unique testing needs and challenges, please

submit an information request to Testware
email Testware at info@testwareinc.com
call Testware at (908) 526-2900