Course Agenda for Test Process Management

1. Introduction	The challenges of Software development and delivery Consistent quality policies, process, standards, and guidelines Process Definition and Control Evaluating the test process effectiveness Process Document
2. Defining Quality Goals	Identify Process Components Identify Process Quality Attributes Risks in Setting Quality Goals Setting and Measuring
3. Successful Deployment with the Right Balance of:	Processes Formal methods Standards Efficient tools Experience/Knowledge Cultural Capabilities Metrics
4. Defining the Right Test Process for your Organization based on:	Maturity of Product Maturity of Development Staff Maturity of Test Group Complexity and Type of Application(s) Technology
5. Test Processes Best Practices	Building Quality into the Process Visible Project Planning & Tracking Risk-based Testing Defined and Integrated Testing Process Visible Defect Tracking and Reporting Change Management
6. Service Management Relationships	Defect Reporting/Tracking Change Management Change Control Boards Release Management Configuration Management Beta Testing Rollout and Production Support Maintenance and Support
7. Understanding the Different Test Processes for Different Development Models	Waterfall V-model Rational Unified Process (RUP) Joint Application Development (JAD) Iterative Spiral XP